Frequently Asked Questions


Do restaurants have to wash each TuCena?

No, Prima Chefs handles all collect, wash, and return to restaurants. We also manage all inventory management to ensure your kitchen always has sufficient vessels on hand.

How are containers returned?

Prima Chefs’ reliable team manages all locations, inventory, and restocks so you don’t have to worry about anything except the food that goes in it.


Does TuCena work with all types of cuisine?

Absolutely! From a seared steak to handmade pasta, TuCena’s technology preserves entrée integrity across diverse menu types. The bamboo dividers help maintain plating as chefs intend it.

Is there a minimum order or commitment?

TuCena will work with your restaurant to figure out the best approach for your operation.

Do I need to train my staff to use TuCena?

Minimal training is required. TuCena was designed to integrate seamlessly into existing plating and production workflows. Our team provides onboarding materials, on-site training, and ongoing support as needed.

How quickly can we get started?

Restaurants can be fully onboarded and operational within 3 weeks.